EVA Pedio - Field Force Management

Manage field operations on the go

This application is useful for managing field technicians or Engineers. This is best suitable for service industries like pest control, HVAC, computer hardware & maintenance, CCTV where visit to customer place is required. However this is not limited to only these industries.

The application is directed to the technician and is intended to help the user in the management of scheduling, inspections, maintenance, installation or technical assistance for a particular product or service

Key Features

- Admin , scheduler & Technician/Engineer role

- Plan & Schedule service / jobs / Installations / Maintenance

- Assign field Engineer/Technician

- Google Navigation to reach site

- Easy to call customer option

- Daily plan for technician / Engineer

- Tracking & monitoring of technician

- Record site photos

- Register material / chemical usage at the site

- Ensure quality by completing check list

- Log findings/observations are the site

- Collect feedback from customer

- Sign off service by using OTP (request OTP from customer once it is completed)

- Register expenses incurred during service

- Record travel time & service completion time